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Department of Computer Science

Technical Services and Support

Mail & Calendar

After completing email migration in August 2016, CS is using University mail systems known as Rutgers Connect and ScarletMail as described below.

A. Mail system for Faculty and Staff and University employee

This system is based on Microsoft Office 365 system and is expected to be used as default email system for all university employee. You can access this using a web browser and any mail client supporting IMAP or Exchange protocol. For more info see Using Rutgers Connect page.Rutgers Connect also comes with extra benefit such as 1TB of cloud storage on OneDrive, free license of Skype for Business and  multiple free license of  Microsoft Office that can be installed on your office or personal computers.

Obtaining Access
Just like other OIT services, all employee should activate Connect account at website.


  1. University employees, e.g. TAs, Faculty, Staff, or anyone paid by Rutgers  are expected to use Rutgers Connect mail system for their work email.
  2.  Use your Rutgers Connect account for your official Rutgers business is required.
  3.  Forwarding your Connect email to other system is not allowed by policy. Doing so will result in you loosing your forwarded email.
  4.  We don’t recommend users to move all user’s existing mail from other location to Rutgers Connect as this account is temporary and may be closed as you lose your Faculty/Staff roles or when you leave Rutgers.
  5. Extracting your email from this system is not easy. (See Leaving Rutgers or No longer work for Rutgers section below for instruction)
  6. All published papers email references should use addresses with email address  instead of address to avoid  issues after you left Rutgers. (see Using Personalized Email Address section)
  7.  To avoid lost of email when you graduated from Rutgers, our recommendation is to use email address and not Using allows you to get better name as well as redirect the email to other destination when you graduated. (see Using Personalized Email Address section)
  8.  Rutgers Connect by default requires you to use Microsoft Exchange protocol to read your email. If you must use IMAP/SMTP protocol to read your email, please notify us to request access.
  9.  Rutgers Connect by default enabled “Safe” URL called Safelink in the email to protect end user from phishing email. To decode to  the original URL, you can copy/paste the link to a website: If a user would like this feature disabled, please notify us with a justifiable reason  to request for one time change.  IMPORTANT: This service will be re-enabled if your NetID account is compromised for any reason and we will not have the ability to disable it again.
B. Mail system for All

This system is based on Google Mail (Gmail). This system is the default system for all Rutgers students. You can access it using a web browser at or any mail client supporting IMAP protocol. All Scarletmail users also get access to ScarletApps  with 30GB storage for Google Drive, Google Photos, Google Docs,  and all other Google Apps. This account does not go away when you graduated or retired from Rutgers.

: Do not forward your Rutgers Connect email to your Scarletmail account. Doing so will cause you to loose email as well as violating policy.

Using Personalized Email Address for Publication and Personal matter

Your mail address will initially be (faculty/staff) or (students). Many people prefer to use an email address such as, or even Mail sent to will be forwarded to you at or, as applicable.

You can add a “personalized” address such as, or change the address to which it is forwarded, using the Email portion of

Our recommendation is to use your personalized address for your publication. Do NOT use your email for your publication because once you graduated, your address will be closed.  The address is flexible because it can be directed to your scarletmail  or Rutgers Connect email during your time at Rutgers.

IMPORTANT: If you are paid by Rutgers, your personalized address will only forward to your existing Rutgers Connect account. This is enforced centrally.

Leaving Rutgers  or No longer work for Rutgers –  IMPORTANT

As a retiree or alumni, you are allowed to keep your Scarletmail account. Nothing needs to be done. If you don’t have one, you should activate it before you retired via website.

If you are paid by Rutgers, you likely have email address on Rutgers Connect. Rutgers Connect account is meant to be used for official University business only Once you no longer have Staff/Faculty/Special Guest role at Rutgers, your Rutgers Connect account is closed and data is essentially gone.

If you have personal data/email, you must migrate them before you leave or risk losing it.  Once account is closed, there is really no way to get the data back without following  University  policy 70.1.7 

Other Resources that will go away

Please also look at OIT Access to Rutgers Technology resources for graduating students page for what resources that will immediately go away after you graduate.

Migrating Email Out of Rutgers Connect

Here are a few options you can follow to migrate your email from Rutgers Connect.

Note: This process takes a long time, requires repeats attempts if network connection fails in the middle of exports and requires specialized software. Please allow days if not weeks to get this completed. 

  • Option 1:  Exporting Data from Rutgers Connect to ScarletMail (recommended by OIT)
    OIT has written a documentation on how to Export data from Rutgers Connect to Scarletmail.
  • Option 2: Exporting your data to your local storage.
    You can also follow instruction on how to Export or backup email, contacts, and calendar to an Outlook .pst file from Microsoft or follow more details instruction on Exporting Your Outlook PST File instruction. Unfortunately this process requires Windows version of Outlook. If you dont have WindowsOS, you can use machine in Rutgers Virtual Lab.
  • Option 3: Drag/Drop Using Mail client (recommended by OIT)
    -Using your existing mail client, configure your mail client to connect to both Rutgers Connect and your new mail server where you want to migrate your email to.
    -Once both connections are established, drag your old email to your new mail server folder by folder until you are finished.
  • Option 4: Use imapsync. (for advanced users only )
    If you are handy with Linux command lines and still have your iLab access or have your own machine, you can use imapsync software.  We do not provide support for this software.
     Important: Don’t forget to also migrate your personal OneDrive files, your contacts and calendar.
Miscellaneous Info

For help with our systems or If you need immediate assistant, visit LCSR Operator at CoRE 235 or call 848-445-2443. Otherwise, see CS HelpDesk. Don’t forget to include your NetID along with descriptions of your problem.