Updated: Aug 28, 2020
This page contains what you need to get started . If you are new to Computer Science, please refer to a brief Introduction to the Computer Science Computing Resources.
Note: Throughout this document “Computer Science” is used to refer to the Rutgers University New Brunswick Computer Science Department.
1. Types of Accounts
There are different computers or sets of computers for different groups of people. Here are the systems that New Brunswick computer science students are most likely to be interested in. In the list below, the first few (labelled as “CS”) are run by the Computer Science department and are available primarily to CS faculty, staff and students. The others are run by the University, and are available to members of the University community.
A. Computer Science resources
Computer Science faculty and researchers use a wider array of computing resources. We recommend looking in the left margin for computer systems, storage, and networking. Below is a list of CS computing resources run and managed by Laboratory for Computer Science Research staff.
- CS iLab Linux Computing
This resource is called the “Instructional” or “iLab” cluster. This resource aids all students matriculated in the Department of Computer Science for a degree, students who are enrolled in a Computer Science course and CS faculty in their coursework. For more details of name, make, models and type of machines, see List of machines in iLab cluster.
- CS Faculty Linux Computing
Faculty cluster is used to aid CS faculty and administrative staff in their work. For more details of name, make, models and type of machines, see List of machines in Faculty cluster.
- CS Research Linux Computing
“Research” cluster is used by CS faculty, Students and guest researchers in their research work. This cluster is owned by specific research groups in CS Department who control access to their resources.
For more details of name, make, models and type of machines, see List of machines in Research cluster.
- CS iLab Linux Computing
B. University Resources
Below is a list of a few important University computing resources, run and/or managed by Office of Information Technology (OIT). These resources are available to eligible member of University community.
- Email System for Faculty/Staff
All faculty and staff at Rutgers (including student employees) are expected to use Rutgers Connect (@cs.rutgers.edu), an Office365 based email system, for all work-related email. You can activate this account when you activate your services during NetID creation process at https://netid.rutgers.edu. Students who later become University employees will need to activate the Connect account at the time they become an employee from netid.rutgers.edu site. When you no longer have role at Rutgers, deactivation notice from OIT, will be sent to you. Do not ignore this message. See the section about Leaving Rutgers for more details.
- Email System for Non Faculty/Staff
University also have an Email System named ScarletMail. It is a rebranding of GMail system made available for all educational work for all University members. Note that faculty and staff (including student employees, TAs, RAs, etc) are required by University policy to use Rutgers Connect for all University business. Those who graduated do not loose his/her ScarletMail account after graduation. See https://oit.rutgers.edu/scarletapps/faq for more info
- Remote Technology Resources
University has a collection of resources for remote learning. These systems includes learning management system like Canvas, Sakai and Blackboard, Web conferencing software like Zoom, WebEx, Microsoft Teams, Virtual Computer Labs, and software portals providing everyone with site license software like Microsoft Office.
- Digital Classroom Services.
This group help faculty with classroom digital resoruces
University resource to help faculty with teaching and learning
- Top Level firstname.lastname@example.org email address
To simplify email delivery, many people prefer to have email@example.com address. This address will work no matter whether you are faculty, staff, or student. You can control where mail sent to @rutgers.edu address is delivered by managing your email from netid.rutgers.edu site
- Forwarding Email Policy
Faculty and staff cannot (by policy) forward email. It must to sent to Rutgers Connect address. However students can have mail sent to NETID@rutgers.edu forwarded to any mail system they want, including non-Rutgers mail systems.
- Personalized Email account
You may add “personalized addresses” such as firstname.lastname@example.org. Mail sent to one of your personalized addresses will be sent to the same place as mail sent to NetID@rutgers.edu.
- For more IT services at Rutgers, please see it.rutgers.edu.
- Email System for Faculty/Staff
2. Sponsoring a CS Account for Student or Guest
Only people with university NetID can create account on any Rutgers system. If the user do not have a NetID, you will need to sponsor and request a NetID for your guest.
If a faculty member needs an account for a student or collaborators on specific cluster, simply add his/her netid to your group on specific system. See How to Manage Your Guest Users on CS Computer System, if you need guidance.
Once added, please notify your guests or students about it and ask them activate their own account and set CS password.
3. Changing your password; Forgotten Passwords
4. Activating a CS Computing Account
Most systems and services run by the University uses NetID for the username and password. CS resources will be based on your NetID but a different password which needs to be set separately. If you don’t have a NetID yet, or don’t know your NetID and password, please go to https://netid.rutgers.edu to activate your NetID or reset your NetID password.
IMPORTANT: Only people with university NetID can create account on any Rutgers system. If the user do not have a NetID, you will need to sponsor and request a NetID for your guest.
5. Account Deactivation
Access to resources at Rutgers are controlled by your University role. Example: Student, Faculty, Staff, Alumni, Retiree etc. When your role at Rutgers changed, you may loose access to certain resources.
Your CS Linux account are normally deactivated when you are no longer affiliated with Computer Science or no longer taking any CS classes. Normally account deactivation is done a few week after the end of a semester. A warning is sent to your NetID@rutgers.edu address to warn you about account closing before deactivation. Make sure your email is correctly set.
University resources are controlled by OIT. Example of such resources are your email, VPN, Canvas, Sakai, WebEx, OneDrive, Box, Zoom, Teams, Software license etc. These resources go away as soon as your specific role for the resource goes away within 4-6 weeks after the semester ended. Please make sure you make a backup of everything you want to keep at the end of the semester. For those users who graduated or retired from Rutgers, you get to keep only your ScarletMail account. Please make sure you forward your NetID@rutgers.edu email to this scarletmail account before your Connect account is closed.
6. Getting Help
1. If you have issues with any CS computing resources
- Can’t login? Set or Reset your CS password or Activate account at https://services.cs.rutgers.edu/accounts
- Check Status of iLab Machines if you can’t access specific iLab machine.
- Check CS Networking and Resource Status if you are having up time issue.
- Visit iLab Assistant on duty at Hilll 252 (the CAVE) for programming or other questions.
- Visit LCSR Operator at CoRE 235 for account/printing/network etc issues.
- Follow @RutgersLCSR Twitter account
- Visit LCSR technical support Staff CoRE second floor for any technical questions you have
- Send email to: email@example.com to a create a support ticket if you prefer email. We will try to get back to you within 2 business days.