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Department of Computer Science

Technical Services and Support

Getting Started

 

Updated: May 19, 2020

This page contains what you need to get started. If you are new to Computer Science, please refer to a brief Introduction to the Computer Science Computing Resources. Access to our resources must adhere to an acceptable use policy.

Note: Throughout this document, “Computer Science” refers to the Rutgers University New Brunswick Computer Science Department.

1. Types of Accounts

There are different computers or sets of computers for various groups of people. Here are the systems that New Brunswick computer science students are most likely to be interested in. In the list below, the first few (labeled “CS”) are run by the Computer Science department and are available primarily to CS faculty, staff, and students. The University runs the others available to members of the University community.

A. Computer Science resources

Computer Science faculty and researchers use a wider array of computing resources. We recommend looking in the left margin for computer systems, storage, and networking. Below is a list of CS computing resources run and managed by Laboratory for Computer Science Research staff.

    • CS iLab Linux Computing
      This resource is called the “Instructional” or “iLab” cluster. This resource aids all students enrolled in the Department of Computer Science for a degree, students enrolled in a Computer Science course, and CS faculty in their coursework.  Only students who are registered for CS Classes or officially CS students can get access to this resource. The newly admitted student has to wait until they are officially registered for classes to activate the account on this system.  For more details on the name, make, models, and type of machines, see the list of machines in the iLab cluster. 
    • CS Faculty Linux Computing
      Faculty cluster aids CS faculty and administrative staff in their work. For more details on the name, make, models, and type of machines, see the List of machines in the Faculty cluster. 
    • CS Research Linux Computing
       The “Research” cluster is used by CS faculty, Students, and guest researchers in their research work.   This cluster is owned by specific research groups in the CS Department who control access to their resources.
      For more details on the name, make, models, and type of machines, see the list of machines in the research cluster. 
B. University Resources

Below is a list of important University computing resources run and managed by the Office of Information Technology (OIT). These resources are available to eligible members of the University community.

    • Email System for Faculty/Staff
      All faculty and staff at Rutgers (including student employees) are expected to use Rutgers Connect (@cs.rutgers.edu), an Office365-based email system, for all work-related emails. You can activate this account when you activate your services during the NetID creation process at https://netid.rutgers.edu.   Students who later become university employees will need to activate the Connect account when they become an employee from the netid.rutgers.edu site.  When you no longer have a role at Rutgers or after a deactivation notice from OIT, your Connect email will go away, and it won’t be easy to get any data out of it because of University policy 70.1.7. must be followed. See the section about Leaving Rutgers for more details.
    • Email System for Non-Faculty/Staff
      The university also has an email system called ScarletMail. It is a rebranding of the GMail system made available for all educational work for all University members. Note that faculty and staff (including student employees, TAs, RAs, etc) are required by University policy to use Rutgers Connect for all University business. Those who graduated do not lose their ScarletMail account after graduation. See https://oit.rutgers.edu/scarletapps/faq for more info
    • Remote technology resources for Students and Faculty 
      The university has a collection of resources for remote learning. These include learning management systems like Canvas, Sakai, and Blackboard, web conferencing software like Zoom, WebEx, and Microsoft Teams, virtual computer labs,  and software portals that provide everyone with site-licensed software like Microsoft Office.
    • Digital Classroom Services.
      This group helps faculty with classroom digital resources
      University resources to help faculty with teaching and learning
    • Top Level netid@rutgers.edu email address
      To simplify email delivery, many people prefer to have an netid@rutgers.edu address. This address will work whether you are faculty, staff, or student. You can control where mail sent to @rutgers.edu address is delivered by managing your email from the netid.rutgers.edu site
    • Forwarding Email Policy
      Faculty and staff cannot (by policy) forward email. It must be sent to the Rutgers Connect address. However, students can have mail sent to NETID@rutgers.edu forwarded to any mail system they want, including non-Rutgers mail systems.
    • Personalized Email account
      You may add “personalized addresses,” such as john.smith@rutgers.edu. Mail sent to one of your personalized addresses will be sent to the same place as NetID@rutgers.edu.
    • For more IT services at Rutgers, please see it.rutgers.edu.
2. Sponsoring a CS Account for a Student or Guest

Only people with university NetID can create an account on any Rutgers system. If the user does not have a NetID, you must sponsor and request a NetID for your guest.

If a faculty member needs an account for a student or collaborators on a specific cluster, add their netid to your group on a particular system. See How to Manage Your Guest Users on CS Computer System, if you need guidance.

Once added, please notify your guests or students and ask them to activate their account and set a CS password.

3. Changing your password; Forgotten Passwords
4. Activating a CS Computing Account

Most systems and services run by the University use NetID for the username and password. CS resources will be based on your NetID but with a different password, which needs to be set separately. If you don’t have a NetID yet or don’t know your NetID and password, please go to https://netid.rutgers.edu to activate your NetID or reset your NetID password.

IMPORTANT: Only people with university NetID can create an account on any Rutgers system. If the user does not have a NetID, you must sponsor and request a NetID for your guest.

Before logging in to CS Linux systems, you must activate your account and create a CS password on the Computer Science computing cluster. Note: Only students registered for CS Classes or officially CS students can activate their CS Linux account. The newly admitted student has to wait until they are formally registered for classes to activate the CS Linux account.

5. Account Deactivation

Your University role controls access to resources at Rutgers. Examples are students, faculty, staff, alums, retirees, etc.  When your role at Rutgers changes, you may lose access to certain resources.

CS Accounts

Your CS Linux account is normally deactivated when you are no longer affiliated with Computer Science or taking CS classes. Normally, account deactivation is done a few weeks after the end of a semester. A warning has been sent to your NetID@rutgers.edu address to warn you about the account closing before deactivation. Make sure your email is correctly set.

Rutgers Accounts

University resources are controlled by OIT. Such resources include your email, VPN, Canvas, Sakai, WebEx, OneDrive, Box, Zoom, Teams, Software license, etc. These resources go away as soon as your specific role for the resource goes away within 4-6 weeks after the semester ends. Please ensure you back up everything you want to keep at the end of the semester. For those users who graduated or retired from Rutgers, you get to keep only your ScarletMail account. Please forward your NetID@rutgers.edu email to this scarletmail account before closing your Connect account.

Other Rutgers Resources that will go away

Please look at the OIT Access to Rutgers technology resources for graduating students page to see what resources will immediately disappear after graduation.

We also have more info, such as our Introduction to CS Resources,  General Computing Info, and HowTo’s pages.

For help with our systems or immediate assistance, visit LCSR Operator at CoRE 235 or call 848-445-2443. Otherwise, see CS HelpDesk. Don’t forget to include your NetID along with descriptions of your problem.